Your Next Mission Starts Here

No Experience Required
Most of our best Customer Specialists did not arrive knowing anything about cars. They
arrived knowing how to show up, treat people well, and figure things out. We handled
the rest, and we still do through the client’s Automotive Sales Consultant training program,
which is certified by the VA and eligible for both Federal and MN GI Bill ®
At the client, we're committed to investing in our people. We foster a culture built on family,
career growth, diversity, and opportunity.
About the Role
A Customer Specialist is the one person a customer works with from first hello to keys
in hand. You are not passing them to a closer. You are not walking to the back to talk to
a manager. Our pricing is transparent and posted, which means your job is not
negotiating. It is listening, matching someone to the right vehicle, and making the
process feel easy.
That changes what the job takes. The people who thrive here are not slick. They are
curious, organized, and genuinely good with people.
One Person, Start to Finish
No handoffs, no haggling, no pressure. You own the relationship from the first
conversation through delivery and beyond.
Schedule and Pay
Your pay: $40,000 base salary plus incentive earnings. The base is your floor, not your
target. Once established, Customer Specialists at the client typically earn $70,000 to
$100,000 per year, all in, and top performers earn more. New hires ramp into that, and
we will be straight with you about what year one realistically looks like before you accept
anything.
Your schedule: Full-time, including evenings and weekends. Saturdays are part of the
rotation, as that is when many of our customers need us.
Training and Development

Everything technical about this role is something we teach. With paid training and
continued coaching afterward, you will learn:
How to run a deal from first conversation through delivery
Product knowledge across our brands, including what is on the vehicle and why it
matters
Our pricing model, and how to explain it clearly and confidently
Financing, trade-in valuation, and the paperwork that makes a deal hold up
Our CRM, so your pipeline and follow-up never fall through
What You'll Do
Guide customers through the full vehicle purchase from first hello to keys in hand
Listen first, and understand what someone actually needs before you show them
anything
Know the inventory and the product well enough to answer real questions
honestly
Run test drives, walk customers through features, and handle the delivery
Manage paperwork, financing conversations, and trade-in details accurately
Follow up after the sale and build a repeat and referral customer base that
becomes your own
Keep your pipeline organized in our CRM so nothing and nobody falls through
Uphold the client's Core Values: Do The Right Thing, Lead By Example, Display
Positive Energy, Be Open Minded
Who We're Looking For
Many of our strongest Customer Specialists joined us from restaurants, retail,
hospitality, call centers, and the trades. These are roles where you learn to read a
person quickly, stay composed when things go sideways, and follow through on what
you promised. Those qualities are difficult to teach, and they matter most in this job.
Not required: dealership experience, automotive knowledge, a technical background,
or a college degree.
Bilingual candidates are strongly encouraged to apply.
Our customers speak Spanish, Hmong, Somali, and other languages, and someone
who can meet a guest in their own language makes a meaningful difference in that
guest's experience. It is not required, but it is valued on this team.
What You Bring
A drive to learn. Curiosity and coachability are the core requirements of this role
The ability to work with urgency while remaining composed

Strong verbal and written communication skills, and genuine care for the
customer experience
Organized self-starter habits. A lot of this job is follow-through nobody has to
remind you about
Beginner to intermediate proficiency with Microsoft Office (Outlook, Excel, Word)
High school diploma, GED, or equivalent work experience
Valid driver's license and acceptable driving record
What's In It For You
Health Benefits – medical, dental, and vision through Blue Cross Blue Shield,
plus HSA and FSA access and company-paid life insurance
401(k) with Employer Match – plus Paid Time Off and an Employee Assistance
Program (EAP)
Career Growth – we promote from within, with defined career paths, mentorship,
and managers invested in your next role
Fertility and Adoption Assistance – up to $10,000 toward treatment and
adoption expenses
Paid Clothing Program – branded the client apparel twice a year, on us
Employee Discounts – exclusive pricing across products and services, plus
referral bonuses
Employee Resource Groups – Women of the client, Drive with Pride, Asian
Hmong Alliance, and Veterans at the client
Community Involvement – volunteer through the the client's charitable foundation and
support causes across the communities we serve
A Note on the Work
This is a sales floor. You will be on your feet, indoors and outdoors, in Minnesota
weather, and some days move quickly. If that sounds like your kind of day, we
encourage you to apply.
If you want to be the person a customer asks for by name, we want to hear from you.

Service backgrounds that fit

People who did this in uniform usually came from MK Machinery Technician, 2A6X1 Aerospace Propulsion and 91B Wheeled Vehicle Mechanic tend to land in. If your own code is not on that list, the MOS translator will show you where it maps, and the MOS career guides cover the rest.

Applying through LockLeed

We are filling this direct hire Automotive Sales Consultant opening in Bloomington, Minnesota — see the rest of what we are running there. Worth having ready when we talk: your own tools inventory, engine and drivetrain experience, and any manufacturer certifications. LockLeed is a veteran-owned search firm; we are free for candidates because the employer pays the fee, and we reply to every applicant, fit or not.