Tong L.
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Inventory and quality problem solver at a national retailer's sortation center who researches defects, audits product, and streamlines processes, after four years as an Army cavalry scout.
Tong L.
Army · 2007 to 2011 · Specialist (E-4)Army 19D Cavalry Scout
Inventory and quality problem solver at a national retailer's sortation center who researches defects, audits product, and streamlines processes, after four years as an Army cavalry scout.
- Problem solver (the sortation equivalent of an ICQA role) at a national retailer's sortation center for more than five years, with the company since 2011: physical and system audits of product, defect research and root cause, Excel logs of defect data and trends, and a defect-reduction process used across the network.
- Works in web-based ICQA reporting and forms such as Smartsheet, does basic data entry and analysis in Excel, and is ready to train on powered equipment. Earlier studied information technology (Brown College).
- Army cavalry scout (19D), Specialist, 2007 to 2011: two Iraq Campaign Medals, Army Commendation Medal, and Global War on Terrorism medal. Life member of a VFW post; speaks English and Hmong.
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